All Bulletproof Managed AWS plans offer customers of AWS Infrastructure Services pay-by-the-month pricing and no long-term contracts. The plans below provide developers and businesses alike the flexibility to choose the management levels that meet their specific needs.
Bulletproof offer two levels of infrastructure management with AWS - Standard Management and Enterprise Management - with inclusions and details as outlined below:
Please contact us
via our online form, or call us on 1300 663 903
to consult with one of our pre-sales advisors on your AWS Infrastructure requirements and Bulletproof's Cloud Management service for AWS.
AWS Enterprise Support
Bulletproof Managed AWS includes AWS's highest level of support to ensure the most rapid response possible by Bulletproof to infrastructure faults directly from AWS on a 24/7/365 basis, including access to a dedicated Technical Account Manager (TAM) and priority escalation directly to senior AWS support engineers for high severity faults. Review further details on the AWS Enterprise Support package to fully understand the highest level of support that Bulletproof AWS Cloud Management will provide for your infrastructure.
Configuration and Deployment
Ensures secure and smooth roll-outs, including accurate technical requirements gathering and customised AWS infrastructure configuration and deployment for network and server level services in both Windows and Linux deployments with a high availability design. Bulletproof will provision and manage all your AWS services, including: EC2, S3, RDS, ELB and EBS.
Enterprise Architecture Design
Delivers enterprise-grade infrastructure design to assist with seamless scalability, performance, security and robustness.
Dedicated Project Management
Includes planning, organising & scoping of Managed Enterprise Hosting deployment via a dedicated & experienced Project Manager.
Dedicated Account Management
Allocation of a dedicated Account Manager to manage day-to-day customer service requirements as well as assist with the co-ordination of urgent support escalations if required.
Host Monitoring, Alerting and Reporting
Portal access to real-time resource and bandwidth utilisation of the host or server, ensuring ongoing capacity planning is accommodated as well as overall monitoring of server performance and host status.
Service Monitoring, Alerting and Reporting
Monitoring of host-based services such as SMTP, HTTP/HTTPS, SSH on a real-time basis, combined with proactive troubleshooting and escalation on a 24x7 basis, assisting you with maximising the availability of your critical services.
Strict processes allowing email or support liaison to confirmed authorised contacts only ensures mitigation of human engineering security compromises.
Proactive Service Management
Highly skilled engineers will be monitoring your servers 24x7x365 for any critical alerts relating to function or capacity and will proactively troubleshoot to prevent potential issues. Engineers will respond to monitoring alerts and proactively contact the end-user to triage support issues, including:
- 24x7 Host Down Alerts
- Server and Website Monitoring
Application Monitoring (Enterprise Only)
- Advanced Application & Database Monitoring, which are highly customisable (Enterprise Only)
Application management, combining Advanced Application Monitoring, Proactive Troubleshooting & Escalation on a 24x7-basis, assisting you with maximising the stability of your application environment.
Advanced Database Monitoring allows our engineers to proactively respond to critical alerts, on a 24x7x365 basis, troubleshooting the status of your database and responding accordingly, escalating if required through to the external database owner or administrator.
Enterprise Application Monitoring
Customised monitoring of your application via a web page, request, script or other automated means. capable of end-to-end testing of an end-user’s browsing experience to ensure that the web, application and database servers are all operational.
Security Certifications & Compliance
Bulletproof deploy AWS services in accordance with security best practices, providing suitable security features for those services and architecting an appropriately secured application environment specific to your requirements. Further details on the depth of security and compliance that can be achieved can be found here.
Highly Secured, Private Environment
Services are deployed within an Amazon VPC to ensure isolated cloud resources and deployment in a well defined virtual network topology. This provides significant flexibility not only for highly scalable web application environments, but also provides for advanced functionality such as dedicated VPN connectivity directly into your office environments.
Single Supplier Relationship
Completely maintain your commercial and technical relationship for infrastructure and managed services solely via Bulletproof, removing the need for multiple vendor relationships.
Apply for an introductory Free Managed AWS Trial
For more information or to request a quote, please contact us
. To apply for an introductory, 1-month Free Managed AWS Trial, please fill in our Contact Form
indicating your interest in a Free Managed AWS Trial in the
requirements field, including details of your existing or new AWS